Privacy Policy
At Tiler Auckland, protecting your privacy is a core part of how professional tiling services are delivered in today’s digital environment. This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit our website, submit an enquiry, or interact with service-related content. By accessing or using this website, you acknowledge that you have read and understood this policy and agree to the practices outlined below in accordance with New Zealand privacy regulations.
Information We Collect
To deliver reliable, responsive, and industry-appropriate services, Tiler Auckland collects certain information that allows enquiries to be handled efficiently and accurately. All data collection is limited to what is reasonably necessary for business operations, service delivery, and ongoing improvement.
Personal Information
When you contact Tiler Auckland through online forms, email, or other communication channels, you may be asked to provide personal details such as your name, phone number, email address, project location, and the nature of the tiling services you are enquiring about. This information allows accurate quoting, timely communication, and proper assessment of service requirements. Any additional details you choose to provide help ensure responses are relevant and tailored to your needs.
Technical and Usage Data
To improve website performance and service accessibility, Tiler Auckland may collect limited technical data. This can include IP addresses, browser types, device information, pages visited, time spent on the site, and interaction behaviour. This data is used only for analytical purposes to understand how visitors engage with service information and to improve website usability across desktop and mobile devices.
Cookies and Tracking Technologies
Cookies are used by Tiler Auckland to enhance website functionality and user experience. These small data files support essential website operations and provide insight into visitor behaviour. Cookie categories may include essential cookies required for site performance, analytical cookies to measure engagement, functional cookies to remember user preferences, and optional marketing cookies used only with user consent. You may disable cookies through your browser settings, though some site features may not function as intended.
How Your Information Is Used
Information collected by Tiler Auckland is used strictly for business-related purposes. These include responding to enquiries, preparing service estimates, improving website performance, maintaining communication during service discussions, and complying with legal obligations. Personal data is never sold, rented, or traded to third parties for marketing purposes.
Sharing of Information
Tiler Auckland does not disclose personal information to external marketers. In limited circumstances, data may be shared with trusted service providers who support essential business functions such as website hosting, email communication, or form processing. These providers are contractually required to protect your information and use it only for authorised purposes. Information may also be disclosed when legally required or to protect rights, safety, or property.
Legal Compliance and Industry Standards
Operating within New Zealand’s construction and home improvement sector requires compliance with applicable privacy and consumer protection laws. Tiler Auckland manages personal information in line with the Privacy Act 2020 and industry best practices. This ensures transparency, accountability, and lawful handling of data across all service-related interactions.
Your Privacy Rights
Under New Zealand privacy legislation, you have the right to access personal information held about you by Tiler Auckland, request corrections, and, where applicable, request deletion or restriction of use. You may also opt out of non-essential communications at any time. Requests relating to privacy rights are handled promptly and professionally to ensure compliance and user confidence.
Data Security Measures
Protecting personal information is a priority for Tiler Auckland. Security measures include encrypted website connections, controlled access systems, secure data storage, and regular website maintenance. Staff handling enquiries are trained in responsible data management practices. While no system can guarantee absolute security, reasonable and appropriate safeguards are consistently applied.
External Website Links
This website may contain links to third-party websites for informational or industry-related purposes. Tiler Auckland is not responsible for the privacy practices, content, or policies of external sites. Users are encouraged to review the privacy policies of any third-party websites they choose to visit.
Industry Relevance and Transparency
Clear privacy practices are essential in the tiling and construction industry, where project discussions often involve property-specific information. Tiler Auckland maintains transparency to build trust, support informed decision-making, and ensure professional standards are upheld across all digital interactions.
Updates to This Privacy Policy
This Privacy Policy may be updated by Tiler Auckland to reflect changes in legal requirements, business operations, or service improvements. Any updates will be published on this page with immediate effect. Continued use of the website following updates indicates acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, your personal information, or how data is handled, please contact Tiler Auckland by emailing info@tilerauckland.co.nz or visiting the contact page at https://tilerauckland.co.nz/contact-us/. Open communication helps ensure clarity, compliance, and confidence when engaging with professional tiling services.
